Agency Plans

Please call the Smithfield Housing Authority office to see the full plan.

ACOP Table of Contents

1. Fair Housing
2. Reasonable Accommodation
   1. Communication
   2. Questions to Ask in Granting the Accommodation
3. Services for Limited-English Proficiency Applicants and Residents
4. Family Outreach
5. Right to Privacy
6. Required Postings
7. Taking Applications
8. Eligibility for Admission
   1. Introduction
   2. Eligibility Criteria
   3. Suitability
   4. Grounds for Denial
   5. Informal Review
9. Managing the Waiting List
   1. Opening and Closing the Waiting List
   2. Organization of the Waiting List
   3. Families Nearing the Top of the Waiting List
   4. Purging the Waiting List
   5. Removal of Applicants from the Waiting List
   6. Missed Appointments
   7. Notification of Negative Actions
10. Tenant Selection and Assignment Plan
    1. Preferences
    2. Housing for Katrina Victims
    3. Assignment of Bedroom Sizes
    4. Selection from the Waiting List
    5. De-concentration Policy
    6. De-concentration Incentives
    7. Offer of a Unit
       1. Rejection of Unit
       2. Acceptance of Unit
11. Income, Exclusions, and Deductions from Income
    1. Income
    2. Annual Income
    3. Deductions from Annual Income
    4. Receipt of a Letter or Notice from Hud Concerning Income
    5. Cooperating with Welfare Agencies
    6. Cooperating with Law Enforcement Agencies
12. Verification
    1. Acceptable Methods of Verification
    2. Types of Verification
    3. Verification of Citizenship or Eligible Noncitizen Status
    4. Verification of Social Security Numbers
    5. Timing of Verification
    6. Frequency of Obtaining Verification
    7. Special Verification for Adult Students
    8. Discrepancies in Verified Information
    9. Streamlined Income Determination
13. Determination of Total Tenant Payment and Tenant Rent
    1. Family Choice
    2. The Income Method
    3. Minimum Rent
    4. The Flat Rent
    5. Ceiling Rent
    6. Rent for Families Under the Noncitizen Rule
    7. Utility Allowance
    8. Paying Rent
14. Community Service and Self-Sufficiency Requirement
    1. General
    2. Exemptions
    3. Notification of the Requirement
    4. Volunteer Opportunities
    5. The Process
    6. Notification of Non-Compliance with Community Service Requirement
    7. Opportunity for Cure
    8. Prohibition Against Replacement of Agency Employees
15. Re-Certifications
    1. General
    2. Missed Appointments
    3. Flat Rents
    4. The Income Method
    5. Effective Date of Rent Changes for Annual Re-Examinations
    6. Interim Re-Examinations
    7. Special Re-Examinations
    8. Effective Date of Rent Changes Due to Interim or Special Re-Examinations
    9. Housing Authority Mistakes in Calculating Rent
16. Unit Transfers
    1. Objectives of the Transfer Policy
    2. Categories of Transfers
    3. Documentation
    4. Incentive Transfers
    5. Processing Transfers
    6. Cost of the Family's Move
    7. Tenants in Good Standing
    8. Transfer Requests
    9. Right of Smithfield Housing Authority in Transfer Policy
17. Inspections
    1. Move-In Inspections
    2. Annual Inspections
    3. Preventative Maintenance Inspections
    4. Special Inspections
    5. Housekeeping Inspections
    6. Notice of Inspection
    7. Emergency Inspections
    8. Pre-Move-Out Inspections
    9. Move-Out Inspections
18. Pet Policy
    1. Exclusions
    2. Pets in Public Housing
    3. Approval
    4. Types And Number of Pets
    5. Inoculations
    6. Pet Deposit
    7. Financial Obligation of Residents
    8. Nuisance Or Threat to Health or Safety
    9. Designation of Pet Areas
    10. Miscellaneous Rules
    11. Visiting Pets
    12. Removal Of Pets
19. Repayment Agreements
20. Termination
    1. Termination by Tenant
    2. Termination by the Housing Authority
    3. VAWA Protections
    4. Verification of Domestic Violence, Dating Violence or Stalking
    5. Confidentiality
    6. Terminations for Criminal Activity
    7. Abandonment
    8. Return of Security Deposit
    9. The EIV's Deceased Tenants Report
21. Support for Our Armed Forces
22. Anti-Fraud Policy
23. Privacy
24. Conducting Business in Accordance with Core Values and Ethical Standards
    1. Purpose
    2. Conflict of Interest
    3. Prohibition of Solicitation or Acceptance of Gifts
    4. Housing Authority Administrative and Disciplinary Remedies for Violation of the Housing Authority Code of Conduct

Glossary

Acronyms